Privacy Policy
How we collect, use and protect your personal data, in plain and simple language.
Last updated: 22 October 2026
1. Who we are
Green S Enterprises is a proprietorship firm run by Deepak Kumar at 108, Thakurpur Road, Prem Nagar, Dehradun, Uttarakhand 248007. We sell RO, UV and UF water purifiers and give doorstep appliance repair in Premnagar and nearby areas of Dehradun.
- Phone / WhatsApp: +91 90457 71377
- Email: contact@greensenterprises.com
2. What information we collect
- Contact details: your name, phone number and address.
- Service details: your appliance or purifier, the problem, and any photos you share.
- Messages and calls: what you send us on WhatsApp, by phone, through the website, or to our AI voice or chat assistant.
- Website usage: basic data like your browser, device and the pages you visit.
3. Why we use it
- To answer your questions and give quotes.
- To book and send a technician to your home.
- To deliver and install purifiers.
- To send service and filter-change reminders.
- To take payments and give invoices.
- To improve our service.
4. Calls and AI assistant
Some calls and chats may be answered by an AI assistant. These calls and chats may be recorded or saved so we can call you back and improve our service.
5. WhatsApp messages
We use WhatsApp Business to send booking updates, reminders and offers. Reply STOP at any time to stop offers.
6. Who we share it with
Only with our own technicians, and with trusted providers we use to run the business: WhatsApp (Meta), our phone and AI assistant provider, email, website hosting, and payment and accounting software. We never sell your data. We share data only if the law requires it.
7. How long we keep it
Only as long as needed for your service, warranty, our accounts and the law.
8. Your rights
Under India's Digital Personal Data Protection Act, 2023 you can ask us to see, correct or delete your data, or withdraw your consent. Contact us by call, WhatsApp or email. We reply within 7 working days.
9. Security
We take reasonable care to keep your data safe.
10. Cookies
Our website may use basic cookies to work properly and to count visits.
11. Children
Our services are meant for adults.
12. Changes to this policy
We may update this page from time to time. The date at the top will change when we do.
13. Contact and grievance officer
Deepak Kumar, Green S Enterprises
108, Thakurpur Road, Prem Nagar, Dehradun 248007
- Phone / WhatsApp: +91 90457 71377
- Email: contact@greensenterprises.com